Trouble Shooting > .dll or .ocx file error message when starting Redant

To resolve this issue follow these steps:

1. Close Redant completely

2. Open 'File Manager' and navigate to your c:\redantpcs folder

3. Delete the file name as shown in the error message

4. Locate your Redant program icon on your desktop, point at it and press your right mouse button

5. Select 'Run As Administrator'

6. Answer 'Yes' if a security window appears

7. Login to Redant

8. A message will appear displaying whether the control was successfully registered or not.

9. Close Redant and start as normal. The error should now have disappeared

10. If the error is still appearing then email support@redntsoftware.co.uk for further assistance