How to fix an unregistered control in RedAnt

 

You may see an error message similar to the one below when starting RedAnt.  This is due to either a New or Updated Component not being registered

correctly in Windows.

 

 

The first thing to do is make a note of the component name.  In the example above this is BTNPLUS1.OCX

We now need to register this for use with windows.  The two methods below will depend on which operating system you are using.

 

Windows XP

From the task bar select  Start > All Programs > Accessories > Command Prompt

 

A similar window to the following will now appear:

 

 

Click the left mouse button in the window and type the following: cd\redantpcs followed by the Enter key on your keyborad

 

The prompt will now read c:\redantpcs

 

At the prompt type REGSVR32 'nameofmissingcontrol'  followed by the Enter key

 

e.g. using the error message example above you would type REGSVR32 btnplus1.ocx

 

If successful, a message will appear stating that the control was registered successfully.  If a failure message appears then make sure you are using Windows XP and not Vista or Windows 7 (see below for instructions for these operating systems)

 

Windows Vista / Windows 7

From the task bar select  Start > All Programs > Accessories  and then click your right mouse button on  the 'Command Prompt' item followed by a left click on 'Run As Administrator'

 

NB. This is very important as the control will not register correctly unless run under Administrator Privileges

 

A similar window to the following will now appear

 

 

 

Click the left mouse button in the window and type the following: cd\redantpcs followed by the Enter key on your keyborad

 

The prompt will now read c:\redantpcs

 

At the prompt type REGSVR32 'nameofmissingcontrol'  followed by the Enter key

 

e.g. using the error message example above you would type REGSVR32 btnplus1.ocx

 

If successful, a message will appear stating that the control was registered successfully.  If a failure message appears then you may not have sufficient access rights as a user on this computer.  If this is the case then please get your IT support person to call our technical support where we can assist further.